Salesforce
Customer 360
All teams focused on the customer.
With Salesforce, LOBA helps clients maintain a shared view of each customer, enabling them to deliver better and more personalised service. With a single, scalable CRM platform, it is possible to manage every stage of the customer journey, from initial enquiry to long-term loyalty.
A single source of truth.
LOBA strengthens the relationships clients have with their customers by centralising all information in one source. This allows sales, marketing, customer support, ecommerce teams, and more to work together seamlessly, respond quickly, and make smarter sales forecasts.
Maximise team performance.
Regardless of size, industry, or location, LOBA helps teams increase productivity by freeing them from repetitive tasks through automation with Salesforce.
Sales Cloud
At LOBA, we use Sales Cloud to empower sales teams, manage leads, generate more business, and strengthen customer loyalty.
Service Cloud
Service Cloud enables LOBA to support clients in delivering customer service before, during, and after the purchase, ensuring consistent and exceptional experiences.
Marketing Cloud
With Marketing Cloud, LOBA helps clients create seamless experiences across all touchpoints, automating campaigns and sending relevant messages.
Pardot
Pardot enables LOBA to manage B2B leads intelligently and automatically, qualifying and segmenting contacts with personalised content.
Platform
LOBA uses the Salesforce Platform to build, run, and optimise applications that connect teams, engage with customers, and unify data to achieve business objectives.
